Contact us
Tyne & Wear Archives & Museums head office
Email: info@twmuseums.org.uk
Tel: (0191) 232 6789
Textphone: 18001 0191 232 6789
Our venues
Arbeia Roman Fort, Baring Street, South Shields, Tyne and Wear, NE33 2BB
Email: info@arbeiaromanfort.org.uk
Tel: (0191) 277 1410
Textphone: 18001 0191 277 1410
Visit the Arbeia Roman Fort website
Discovery Museum, Blandford Square, Newcastle upon Tyne, NE1 4JA
Email: info@discoverymuseum.org.uk
Tel: (0191) 232 6789
Textphone: 18001 0191 232 6789
Visit the Discovery Museum website
Great North Museum: Hancock, Barras Bridge, Newcastle upon Tyne, NE2 4PT
Email: info@greatnorthmuseum.org.uk
Tel: (0191) 208 6765
Textphone: 18001 0191 208 6765
Visit the Great North Museum website
Hatton Gallery, Kings Road, Newcastle University, Newcastle upon Tyne, NE1 7RU
Email: info@hattongallery.org.uk
Tel: (0191) 208 6059
Textphone: 18001 0191 208 6059
Visit the Hatton Gallery website
Laing Art Gallery, New Bridge Street, Newcastle upon Tyne, NE1 8AG
Email: info@laingartgallery.org.uk
Tel: (0191) 278 1611
Textphone: 18001 0191 278 1611
Visit the Laing Art Gallery website
Segedunum Roman Fort, Buddle Street, Wallsend, NE28 6HR
Email: info@segedunumromanfort.org.uk
Tel: (0191) 278 4217
Textphone: 18001 0191 278 4217
Visit the Segedunum Roman Fort website
Shipley Art Gallery, Prince Consort Road, Gateshead, NE8 4JB
Email: info@shipleyartgallery.org.uk
Tel: (0191) 477 1495
Textphone: 18001 0191 477 1495
Visit the Shipley Art Gallery website
South Shields Museum, Ocean Road, South Shields, NE33 2JA
Email: info@southshieldsmuseum.org.uk
Tel: (0191) 211 5599
Textphone: 18001 0191 211 5599
Visit the South Shields Museum website
Stephenson Steam Railway, Middle Engine Lane, North Shields, NE28 8DX
Email: info@stephensonsteamrailway.org.uk
Tel: (0191) 277 7135
Visit the Stephenson Steam Railway website
Tyne & Wear Archives, Discovery Museum, Blandford Square, Newcastle upon Tyne, NE1 4JA
Email: info@twarchives.org.uk
Tel: (0191) 277 2248
Textphone: 18001 0191 277 2248
Visit the Tyne & Wear Archives website
Press office
Press and Media enquiries:
Tyne & Wear Archives & Museums
Sheryl McGregor (part time hours, Mon to Thurs)
Email: sheryl.mcgregor@twmuseums.org.uk
Discovery Museum and Tyne & Wear Archives
Victoria Page (part time hours, Tues to Fri)
Email: victoria.page@twmuseums.org.uk
Great North Museum: Hancock
Jonathan Loach
Email: jonathan.loach@twmuseums.org.uk
Laing Art Gallery and Shipley Art Gallery
Rachel Booker
Email: rachel.booker@twmuseums.org.uk
Hatton Gallery
Samantha Brimer (part time hours, Mon, Tues, Thurs)
Email: samantha.brimer@twmuseums.org.uk
Arbeia Roman Fort, South Shields Museum & Art Gallery
Leann Hay (part time hours, Mon to Thurs)
Email: leann.hay@twmuseums.org.uk
Stephenson Steam Railway and Segedunum Roman Fort
Alison Maw (part time hours, Mon, Tues, Thurs)
Email: alison.maw@twmuseums.org.uk
Donating items to the collection or bringing in items for identification
Please get in touch with us (via phone, email or letter) before bringing in your items to describe what you would like to offer, or what you need help with identifying. Send us a photograph if possible.
We’ll reply letting you know if your offer is something we can accept, if we need more information, if we cannot accept your offer or to arrange a time for you to bring your item in.
There are a variety of reasons that we may not be able to take your donation. We have a Collections Development Policy that we must use when making a decision.
Please note that unless there are compelling and legitimate reasons, hazardous objects and substances will not be accepted.
Tell us what you think
Tyne & Wear Archives & Museums (TWAM) is committed to delivering an excellent service to all our customers and service users, be they general visitors, our local communities, educational or outreach groups, academics, scholars, tourists, groups, stakeholders, sponsors or corporate clients.
Our aim is to continue to improve our service and standards and deliver an excellent customer experience. Dealing effectively with customer comments and complaints will help us to achieve our mission and commitment to delivering a world class service.
Find out more about how you can provide feedback about our venues and services or make a complaint.